Privacy Policy

Last Updated: 02/19/2025

Cogniself LLC d/b/a Cogniself (“Cogniself,” “We,” “Our,” or “Us”) values your privacy and is dedicated to protecting it through this policy. This document outlines the types of information we may collect from you, or that you may provide to us, when you access or use our website and mobile applications (together referred to as the “Services”). It also explains how we gather, store, use, and disclose this information.

Please read this policy carefully to understand how we handle your information and your rights regarding it. By accessing or using our Services, you agree to the practices outlined in this Privacy Policy. If changes are made to this policy, your continued use of the Services indicates acceptance of those changes, so we encourage you to review it periodically.

Information We Collect and How It Is Collected

We collect information directly from you and automatically through your interactions with the Services. The information we collect may include personally identifiable information, details about how you interact with the Services, and technical data about your device.

Information You Provide to Us

When you use or register for the Services, we may collect information that personally identifies you, such as your name, email address, phone number, location, work history, payment details, or any other identifier that can be used to contact you online or offline (“Personal Information”).

This information may include:

Form Submissions: Information you provide when completing forms within the Services, including during registration, while using the Services, or when requesting assistance.
Quiz, Questionnaire, and Survey Responses: If you participate in a personality quiz, questionnaire, or survey, your responses and results are treated as confidential information. Cogniself employees may access this data only to assist you with your account.
Transaction Details: Information related to transactions you complete through the Services, including order fulfillment. Financial information may be required to process payments or issue refunds.
Communication Records: Copies of your correspondence, including email addresses and phone numbers, if you contact us. We may also collect information when you report a problem with the Services.
Survey Responses for Research: Responses you provide to surveys designed for research and development purposes.
Chat and Interaction Data: Additional information you share when interacting with our Services, such as through chatbots on our website or app. Any Personal Information provided via chatbot is at your discretion and not required to use the Services.

Information Collected Automatically

When you download, access, or use the Services, certain information may be automatically collected through technology. This includes:

Usage Details: Data about how you interact with the Services, including traffic data, location data, logs, and other communication details.
Device Information: Information about your computer, mobile device, or internet connection, including unique device identifiers, IP addresses, operating systems, browser types, mobile network information, and device phone numbers.

Not for Use by Healthcare Providers

The Services are not designed to create obligations under the Health Insurance Portability and Accountability Act (“HIPAA”), as amended and supplemented. We make no representation that the Services comply with HIPAA requirements. If you are, or become, a Covered Entity or Business Associate as defined by HIPAA, you are prohibited from using the Services for any purpose involving Protected Health Information.

Local Storage, Cookies, Web Beacons, and Tracking

Most of the functionality on our website requires cookies. By using our website, you consent to our use of cookies as described in this policy.

We use “persistent” cookies on our website. We use Google Analytics to analyze the use of our website. We may also use Facebook Pixel to analyze the effectiveness of our Facebook ads.

Most browsers allow you to reject all cookies, while some browsers allow you to reject just third-party cookies. Blocking all cookies will have a negative impact upon the usability of many websites, including ours.

In addition to cookies, we may use web beacons or clear GIFs—small graphics with unique identifiers—to monitor the effectiveness of content on our Services.

Use of Personal Information We Collect

We use the information we collect from you for the following purposes:

Account Setup: To create and manage your account with us.
Survey Analysis: To analyze your survey or questionnaire responses and provide insights.
Transactions: To facilitate transactions through the Services and third-party providers.
Personalization: To tailor your experience and deliver content and offerings of interest to you.
Communication: To deliver service-related messages, content, and requested information.
Performance Analysis: To conduct aggregated analyses of Service performance.

If you disagree with the collection or processing of this data, we recommend discontinuing use of our Services or contacting us at help@cogniself.co to request the deletion of your account.

How We May Share Information We Collect

With Your Consent
With Third-Party Service Providers
In Business Transactions
For Legal and Regulatory Compliance
To Protect Rights and Property
In Emergencies
Aggregated or Anonymized Data may be shared with third parties for their own purposes.

Legal Basis for Processing Personal Information

Contractual Necessity
Legitimate Interests
Consent

Data Retention

We retain personal information as long as there is an ongoing legitimate business need to do so. When there is no longer a legitimate business need to process personal information, we will delete or anonymize it.

Security of Your Personal Information

The security of your personal information is a top priority for us. We use secure socket layer (SSL) encryption technology and implement reasonable measures to safeguard your personal information. However, no security system is completely foolproof.

Your Data Protection Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have specific rights including: access, correction, deletion, objection, restriction, data portability, withdrawal of consent, and the right to file a complaint. Contact us at help@cogniself.co.

Your Data Protection Rights Under the CCPA

California residents have the right to know, the right to delete, the right to opt-out, and protection from discrimination. Contact us at help@cogniself.co.

Updating and Accessing Your Personal Information

If you wish to cancel your account, request that we stop using your information, or have your Personal Information deleted, please contact us at help@cogniself.co.

Third-Party Disclosure and Links

Our Services may contain links to external websites with privacy practices that differ from ours. We recommend reviewing the privacy statements of any external websites you visit.

Notice Concerning the Information of Children

Our Services are not intended for children under the age of 14, and we do not knowingly collect information from children under 14.

International Data Transfers

We may transfer your personal information to countries outside the one where it was originally collected. We will ensure that it is handled in accordance with this Privacy Policy.

Changes to This Policy

Cogniself may update this Privacy Policy periodically. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have questions about this policy or wish to exercise your rights, you may contact us at:

Cogniself, LLC
help@cogniself.co